The team of almost 20 complaint resolution experts has been doing a great job, as evidenced by the all-time high of 619 complaints about casinos received in December. The website’s user-centric approach is evident in the uptake of activities that help them directly, such as helping players mistreated by online casinos in their Complaint Resolution Center. The increasing number of visitors noticed several on-site improvements over the year, and the entire gambling market has been witnessing the team’s efforts aimed at safer and more sustainable gambling, like the Casino Guru Academy and Global Self-exclusion Initiative. The year 2021 has been full of reached milestones and achievements for Casino Guru.
